Urgent Courier: a driver on the way in minutes

What counts as urgent

A production line stopped for want of one part. A court filing or a sealed tender due by 4pm. A surgical kit or a pathology sample that has to reach the lab tonight. A passport for a flight in the morning. Luggage left in a hotel, a laptop left on a desk, a contract that must be signed in the City before the markets close. If the honest answer to "when do you need it?" is "now", this is the service.

Every urgent job is a dedicated run: one driver, one vehicle, no other stops. We do not hold it for a batch or route it through a depot, which is why the time we give you is the driving time and nothing else.

How dispatch works, minute by minute

Minute 0. You call or send the postcodes. We tell you which driver is nearest, the vehicle, the price and the collection time. Say yes and the driver is moving before the call ends.

Within 30 to 60 minutes in London. The driver arrives, checks the consignment against what you told us and collects a name at the door. Elsewhere in England it is 1 to 1½ hours from our nearest local driver.

On the road. You can follow the vehicle live from collection to delivery and we will call ahead to the receiver if you want us to. London to Birmingham is 2½ to 3 hours after collection, Manchester 4 to 4½.

At the door. The driver hands over to a named person and you receive proof of delivery with the time and the name. If nobody is there, the driver calls you before doing anything else.

The same price at 3am as at 3pm

An urgent job costs the same as any other: £40 + VAT for the first 10 miles then £1.30 a mile in a car or small van, £60 then £1.70 in a medium or large van. There is no emergency, out-of-hours, weekend or bank-holiday surcharge, no fuel surcharge and no ULEZ charge. The Congestion Charge and tolls are passed on at cost if the route uses them.

What you are paying for is a driver who leaves now. Nights are often faster than days, because the roads are clear.