24/7 Bookings 07342 942403 [email address]

Medical and Pathology sample courier, 24/7

Pathology samples, blood products, pharmacy orders and medical devices, carried in one vehicle by a driver trained for the job. Around half of everything we move is medical, every day of the year.

What we carry for healthcare customers

Pathology and diagnostic samples (blood, urine, swabs, tissue, histology), blood products and plasma, pharmacy and prescription deliveries, vaccines and medicines in dry-ice or ambient boxes, medical devices and equipment, and patient records. Scheduled daily lab runs and one-off urgent jobs are both everyday work for us.

We carry medical consignments as a subcontractor to national logistics networks on hospital, blood service and pharmacy contracts, and directly for private clinics, laboratories, pharmacies, dental practices and care providers. Tell us what you are sending when you ask for a price and we will confirm how it travels.

Trained, checked and insured

UN3373 Category B. Our medical drivers are trained in the packaging and transport of UN3373 Category B biological substances by road, delivered by ISSL Ltd. They know what a compliant triple-packaged sample looks like, how it is secured in the vehicle and what to do if a package is damaged.

Good Distribution Practice. Our drivers are GDP-trained for pharmaceutical transport: handling, segregation, keeping product within the conditions your packaging is designed for, and recording hand-overs properly.

DBS-checked. Every driver holds a DBS check, so they can collect from wards, pharmacies and labs where that is a condition of access.

Insured. Goods-in-transit cover of £20,000 per day and £2 million public liability. All our vehicles are ULEZ-compliant, so there is no ULEZ charge on London hospital and lab runs.

Chain of custody from bench to bench

One driver, one vehicle, no depot. The consignment is signed for at collection, stays in that vehicle, and is handed to a named person at delivery with proof of delivery sent to you. You can follow the driver live on the way, and the same driver can bring a return consignment back.

For temperature-sensitive products we carry your validated dry-ice, cool-box or ambient packaging as supplied; where a job needs a refrigerated vehicle we hire one in and quote it with the job. We do not break seals or repack.

Scheduled lab runs and urgent samples

Scheduled runs. Fixed daily or weekly collections between surgeries, clinics, hospitals and the laboratory that tests for them, on an all-inclusive account price with road charges built in and one invoice a month. See our scheduled multi-drop routes page for how a route is set up.

Urgent, any hour. A sample that has to reach the lab tonight, a blood product for theatre in the morning, a pharmacy order for a patient being discharged: call 07342 942403 and a driver is dispatched straight away. In London that means collection within 30 minutes to an hour, 24 hours a day, including bank holidays, at the same rate as daytime.

Vehicles for medical courier

The vehicles most often booked for this service, with their starting prices.

  • Car

    Ideal for documents, passports, medical samples and small parcels that need to go now.

    from £40 £40 for the first 10 miles, then £1.30 a mile

    Book this vehicle
  • Small van (SWB)

    Ideal for boxed stock, spare parts, IT equipment and loads up to 869 kg.

    from £40 £40 for the first 10 miles, then £1.30 a mile

    Book this vehicle
  • Medium van (MWB)

    Ideal for larger parcels, exhibition kit and mixed loads between a small and a large van.

    from £60 £60 for the first 10 miles, then £1.70 a mile

    Book this vehicle

All prices exclude VAT. Same rates 24 hours a day, 7 days a week, with no out-of-hours, weekend or fuel surcharge. Congestion Charge and tolls are passed on at cost on one-off jobs.

Questions about medical courier

Do you carry pathology specimens and blood samples?

Yes. Pathology and diagnostic samples are a large part of our daily work. They must be packaged by the sender as UN3373 Category B (triple packaging with absorbent material and the UN3373 mark); our drivers are trained to check this, secure the package and transport it by road.

Can you keep samples or medicines chilled or frozen?

We carry your validated packaging, such as dry-ice shippers, cool boxes with ice packs or ambient boxes, and keep it upright and out of direct sun and heat in the vehicle. If a job needs a refrigerated vehicle we hire one in and include it in the price. Tell us the required temperature range when you book.

Are your drivers trained and checked?

Our medical drivers are trained in UN3373 Category B packaging and transport by road (ISSL Ltd) and in Good Distribution Practice for pharmaceutical transport. Every driver is DBS-checked.

Do you offer regular scheduled medical runs?

Yes. Daily and weekly runs between surgeries, clinics, hospitals and laboratories are set up on a business account with an all-inclusive price per route and monthly invoicing. Call us to talk through the route and the timings.

How quickly can you collect an urgent sample?

In London, within 30 minutes to an hour of booking, 24 hours a day. Elsewhere in England, 1 to 1½ hours from our nearest local driver. The price is the same at night and at weekends.

What proof of delivery do I get?

The name of the person who received the consignment and the time, sent to you when it is handed over, with live tracking of the driver on the way. Account customers receive proof of delivery by email on every job.

Do you carry dangerous goods or controlled drugs?

We carry UN3373 Category B samples and exempt medical specimens. We do not carry Category A infectious substances. For controlled drugs, radioactive materials or anything needing ADR, tell us what it is when you ask for a price and we will say whether and how we can help.